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But every once in a while, the Microsoft filters get it wrong and accidentally label a normal email as spam. Perfectly repair and recover corrupted Outlook PST & OST files. If you were expecting an email that didn't arrive or are missing new messages in Microsoft Outlook, troubleshooting can help identify and fix the problem. This can be a direct issue with Outlook’s service or your Profile that could have been corrupted, attacked by malware, or malfunctioned due to a plugin. To access and manage your Outlook rules, Click the File tab at the top of Outlook. Select Manage Rules & Alerts on the Info tab on the subsequent screen.

• The same steps can also be used to check your junk mail filters in the new version of the desktop email client for Windows.
• Outlook needs a working internet connection to reach its email servers.
• However, If you have multiple email accounts linked, ensure that none are causing conflicts.
• These features are fully compatible with Outlook.com and Hotmail accounts, and you can try them for free on any device.
• But still, it’s worth checking if other users are currently experiencing similar issues with Outlook.
• Check your blocked users list and unblock any essential contacts.
• However, you may have previously set a filter and need to remember it.
• She brings deep expertise built on years of focused work in the email space.

Go Through the Blocked Users List

Creating a new profile ensures a fresh start, often resolving complex problems. The most effective method for addressing a corrupt Outlook profile is to discard the old one and create a new one. Outlook accounts can have up to 100GB of storage per mailbox.

Remove Existing Outlook Rules

To check the server status, visit the Office 365 Service Health portal. There, you can see the current status of all Microsoft services, including Outlook. If there's an ongoing outage or maintenance, it will be displayed on the portal. Otherwise, you should see the "Everything is up and running" message.

Ways to Fix 'Outlook Not Receiving Emails' Error

Chances are that there could be a problem with your system's internet connection. Therefore, you can restart your computer and make sure it is connected to a stable connection. Simply go to Outlook's Service Status page and check its current status.

Check the Network Connection

Navigate to the ‘File’ FixTechGuide Office 365 support tab, select ‘Options’, and under ‘Advanced’, click on ‘Clean Auto-Complete List’. Ensure your incoming and outgoing server settings align with your email provider’s recommendations. First, a shaky internet connection can be the silent culprit behind email delivery woes.





If it is marked red, then it means Outlook is not available presently. The same steps can also be used to check your junk mail filters in the new version of the desktop email client for Windows. Profile corruption can be a root cause of persistent issues.